FAQ's

What is STREAM™ Health Support Services?

We’re a client advocacy and healthcare navigation service. Our mission is to support clients and families in making informed, empowered decisions—especially during difficult or overwhelming medical experiences.

Who do you support?

Anyone facing health decisions—whether you're newly diagnosed, managing a chronic condition, coordinating healthcare for a loved one, or simply unsure about next steps. We're here for clients, caregivers, and families alike.

Do I need a referral?

No referral is necessary. You can reach out to us directly for support.

How do I book a consultation?

You can schedule your complimentary consultation by filling out the form or calling us at 639-471-6778.

What to expect from the complimentary consultation?

The complementary call is about listening. We’ll ask about your current health concerns, communication needs, and goals. From there, we’ll develop a support plan tailored to you.

Do you offer virtual appointments?

Yes! We offer phone, video and in-person support depending on your locations and preference.

Who are the people behind STREAM™ Health?

Our team includes experienced client advocates, care navigators, and healthcare professionals who are deeply committed to compassionate, culturally sensitive care. Each member brings a background in health, advocacy, or social work.

What services do you provide?

We help with:● Preparing for medical appointments● Coordinating with care teams● Emotional and family support● Cultural and language-sensitive communication● Mental Health support

Is this service only for complex or terminal diagnoses?

Not at all. Yes, Our practices are grounded in client outcomes and healthcare collaboration models.We support any client navigating healthcare decisions, from routine to complex care.

How much does it cost?

We utilize a customized model, and we invite you to contact us for a complimentary consultation. Your private health insurance may cover our fees.

Can you attend medical appointments with us?

Yes, virtually or in-person where possible. We tailor support to your needs.